Pupil reviews from our Pupil Questionnaire Program & Trust Pilot 

Customer satisfaction is very important to our business. We have been running our own Pupil Questionnaire Program for the last 10 years and you can see some of the most recent pupil comments on this page. We have also recently joined with Trust Pilot who are one of the the most trusted review company's in the UK to provide independent comments from our pupils about their instructors and our company. 

Pupil reviews from our Pupil Questionnaire Program & Trust Pilot 

Customer satisfaction is very important to our business. We have been running our own Pupil Questionnaire Program for the last 10 years and you can see some of the most recent pupil comments on this page. We have also recently joined with Trust Pilot who are one of the the most trusted review company's in the UK to provide independent comments from our pupils about their instructors and our company. 

Pupil Questionnaire & Trust Pilot Reviews  Joined Trust Pilot on 7/1/2019. Last update 15/07/19. Current score 8.8 out of 10 as of 05/08/19 

Kimberley D 
3rd July 2019 
I choose automatic after trying manual 10 years ago and didn’t get on with it. My no gears instructor Rob was so professional, patient and calm which I needed being a very nervous learner. Would recommend him to anyone. 
Daniel R 
30th June 2019 
Having wanted to finally get on and get my license and having always found using gears a distraction while previously learning, I felt automatic was the best route for me and I am very glad I did. I can't recommend and thank James highly enough for all of his excellent driving instruction and coaching, both from a technical point of view but also mental perspective of being prepared for the test. His methods are both fantastic and memorable and having having only now been driving for under 2 weeks, I am still using all of the driving sayings and tips he taught me on route to passing. 
Lola 
13th June 2019 
I chose to learn in automatic as I felt it would be easier and as someone who was nervous about starting driving it relieved some of the pressure. My instructor Bill was great! If I was ever struggling he was always so patient and he was also very good at calming the nerves of driving for the first time and before the test. He was funny and I always looked forward to my lessons with him. 
Dave G 
13th June 2019 
Jeff was an absolute pleasure to work with. Immediately putting me at ease after some difficulties with previous tuition over the years, I grew in confidence from the first lesson and by the time I passed I was driving to a good standard and enjoying it immensely. After passing, I have used the things that he taught me to get a lot of miles under my belt. Thank you Jeff for your friendly and professional style, and for all the little tips. 
Helen B 
11th June 2019 
I had started learning many years ago and was not comfortable or confident with the gears and was not great when changing down to approach a junction or stopping, so I decided to try learning in an automatic car and it was the best decision I have ever made. Rob Burden is fantastic and I would happily recommend him to anyone that is keen to learn to drive an automatic car. He is such a lovely man and put me at ease immediately and made me very confident to drive. I passed on my 1st attempt and am now waiting delivery of my 1st car. Wish I had done this so much sooner. 
Danielle 
11th June 2019 
I tried manual but never got the hang of it. I was always very nervous when driving however my instructor Steve had a lot of patience with me and always explained things in a way that I could understand. I am now much more confident on the roads thanks to my instructor. 
Camilla 
11th June 2019 
I decided to try automatic because I thought it would be easier to drive, and I wanted to pass quickly. Ryan was great. He was very patient with me, very calm and he made me pass, so he's a great instructor. Highly recommended. 
Elizabeth P 
2nd June 2019 
I had tried learning to drive a manual car when I was 17 and hated it. I suddenly found myself in a position where I needed to drive for work, so I decided to give automatic a go. I was a very nervous learner who, deep down, never felt I had the ability to drive. I had had quite a negative experience with driving in the past and I was very reluctant to pick up driving again, especially in Reading, where I live. 
 
From the first lesson Jim make me feel relaxed. He has a great sense of humour but is very professional and reliable. He is thorough in his approach and explains things well. He was also very calm and understanding when I made mistakes. 
 
I honestly believe I would not have passed my test without his help. 
Mazine L 
24th May 2019 
Today I passed my test first time with one minor at St Helen's test centre, my driving instructor was Ron Richardson he is based in Rainhill. He has simply been marvellous - he took me from a very nervous driver to a confident, safe driver. He was always so patient with me and always eased my nerves, and gave me confidence, and made me believe in myself! My driving lessons where always so relaxed and I always looked forward to learning to drive driving with Ron! I want you to know how truly amazing I think he is! He takes the time out to be a friend as well as a teacher and because of him I can confidently and safely continue to widen my knowledge on the road. I am forever grateful to Ron for all his help and advice, that man deserves a medal! Wonderful instructor - you have definitely got yourself a gem there! Thank you to Ron and No Gears for making my driving experience positive. 
Joanna G 
23rd May 2019 
James was really good to learn with. I feel like he had taught me to a really high standard and now that I have a car I am confident driving. I would like to thank James very much for the time he spent teaching me and the patience he showed. 
Lori 
14th May 2019 
Barry was great, made me feel at ease. Gave praise where necessary and whenever there was improvement to made he would teach the right way instead of making you feel uncomfortable. Couldn’t fault him! Thanks Barry! 
Kerry L 
14th May 2019 
My No Gears instructor made me feel comfortable and also helped with my confidence. He pushed me to ensure my driving was up to test standards and more, that’s why I passed my test first time!. 
Claire A 
13th May 2019 
Steve was a very patient and calm driving instructor. I liked the way he just remained calm and this helped me as I am a nervous person! He always responded to my texts pretty quickly and was always good at accommodating me with time as I have two kids and work so its hard to find the time. 
Julian E 
1st May 2019 
I'd initially had a lesson with Jim in Reading, but wasn't able to book my exam in Reading within the timeframes I'd hoped for (i.e., we're going on holiday to the US in early May and I needed to get my licence before we left), so switched to Jon who provided lessons in Maidenhead and Slough. They were both excellent! Boosted my confidence - I haven't really driven much in 10 years and drive like a Yank! :) - gave me great tips on what examiners would be looking for and very helpful tips to ensure that, even as a seasoned driver, I was able to succeed! 
Steven 
28th April 2019 
Highly recommend No Gears and Daljit - hugely experienced instructor who was patient, offered constructive feedback and set achievable goals to work towards. Thank you for helping me believe in myself and ultimately pass my test! 
Ian G 
26th April 2019 
I had been scared of driving all my life and found automatic easier to try and learn. I chose No Gears because they were the only driving school I could find in the small time frame I had to try and pass my test. James is an excellent instructor, firm but fair, which is exactly what I needed to push me to pass. He was also calm and understanding if I made any errors. I would highly recommend him to anyone looking to start driving an automatic car. 
Emma F 
25th April 2019 
I chose automatic as I had a bad experience learning to drive in a manual car when I was younger. A lot of my family also drive automatics so it seemed like a sensible choice. I had seen No Gears in my area and they had excellent reviews online and social media. Carl my instructor was very patient and made every lesson enjoyable. He was a great teacher and I would recommend him to anyone looking to drive an automatic car. 
David T 
19th April 2019 
Dean is one of the best instructors in the business for sure. I passed first time with three minor faults thanks to him. 
Fraser G 
15th April 2019 
John was an amazing teacher: so calm and patient. The teaching was natural and I felt at ease at all times. Can’t thank him enough for my first time pass! Have recommended your company, and John in particular, to several friends 
Laura 
15th April 2019 
Never imagined I would be driving, tried manuals and always gave up and never felt comfortable with any instructor, but I have passed my test first time today and it’s all down to Ron my instructor with No gears. He is patient, professional, friendly and put me at ease immediately. He showed me certain ways to make manoeuvres so much easier and built my confidence up with every lesson. Thank you so much Ron.. give that man a medal! 
Fraser G 
15th April 2019 
John was an amazing teacher: so calm and patient. The teaching was natural and I felt at ease at all times. Can’t thank him enough for my first time pass! Have recommended your company, and John in particular, to several friends 
Marco 
2nd April 2019 
Brilliant experience with No Gears. Jon was a fantastic driving instructor, who taught me the skills I needed throughout my learning experience. He was calm, clear, friendly, professional and I could not have passed my test without his excellent teaching. I would recommend Jon to everyone. 
Pam Mc 
2nd April 2019 
Learning to drive at my age was a decision I didn't take lightly, so I really needed someone to teach me that didn't think it was too late for me. Jeff was brilliant and made me feel completely at ease and more than capable of achieving my ambition. 
Sam N 
2nd April 2019 
I wanted to learn in an automatic rather than a manual because its easier and faster to l;earn. No Gears was local to me and I had heard that they were good. My instructor Mervyn was great and very helpful and attentive too. 
Emily K 
19th March 2019 
I have mild cerebral palsy and I was recommended by my doctor to drive automatic. My dad had seen the No Gears cars and when we looked into it they came highly recommended. My instructor Jim was amazing and so patient he really helped me gain my confidence in being able to drive. He was really understanding about my condition too. I never thought I would be able to drive and cannot recommended him enough. 
Zoe S 
18th March 2019 
I tried learning in a manual a couple of yours ago and found it quite difficult so I wanted to try automatic. My instructor Ryan was really nice and funny. My lessons always felt comfortable becuase we could have a normal conversation. He was a good teacher and very patient with me which helped as a did get frustrated at times when I couldnt do something. 
Michael T 
18th March 2019 
My Instructor Carl 'Yoda" Slater was amazing. He was easy to get on with and we had a few laughs along the way. He put my mind at ease and answered all my stupid questions. I thought it would be difficult but Carl made it easy to do. Great bloke, great company and a really pleasurable experience. I have not stopped praising Carl and the No Gears team for helping me pass 1st time. If your wanting to learn to drive then these are the guys to help you. I could not be happier. 
Rachel P 
18th March 2019 
As I'm of the older generation I wanted to make learning to drive easier. I type in No Gears, read the reviews and liked what I saw. It was important to me to click with my instructor from the start. Daljit made me feel at ease from day one. His teaching made me feel calm and capable. Considering I passed first time alot of credit goes to Daljits teaching. 
Thomas P 
18th March 2019 
My preference was to learn in an automatic and I had heard good things about them. Paul Yates was a quality instructor who helped me pass first time. I would highlyn recommend him. 
Touba 
9th March 2019 
Sid was very patient with me and always on time. He gave me very good training and helped me overcome my fear of driving. Thanks you so much Sid. 
Steve 
8th March 2019 
Sid was very clear and detailed in his instruction. Extremely professional and pleasant to learn with. Thank you Sid for helping me to pass first time. 
Abosede 
7th March 2019 
Sid was exremely patient with me. I have had instructors in the past from other driving schools that let me down but Sid was the best. Very softley spoken and I can recommend him with confidence. I also past my practical test with him.... a fantastic guy! 
Linda C 
7th March 2019 
Steve Davies my No Gears instructor was excellent. He is a true gentleman and a very patient man! 
Gareth P  
7th March 2019 
Peter was a great instructor, very patient and gave me lots of tips to make things easier for me to learn. 
Tasha H 
28th Feb 2019 
I had lessons in manual and it wasnt for me. I have a young son and I wanted to get passed as soon as possible. I absolutely cannot recommend Chris enough. He was patient, calming easy going with a great personality. I thoroughly enjoyed my lessons with Chris and missed them when I passed my test. 
Susan C 
28th Feb 2019 
My instructor Carl was amazing, very patient, friendly and kind and if anybody is looking to do automatic lessons in the Bolton area he is the best around. 
Susan J 
20th Feb 2019 
Had 3 lessons in a manual and couldn’t get the gears so thought I would have 1 lesson in an automatic and never looked back. I had seen one of their cars in a car park and gave them a ring. So easy to do and had a lesson few days later. The best thing I ever did, as I had Paul who was the best instructor, and I passed first time. I would Recommend No Gears to anyone looking to drive but without the hassle of a manual. 
Rebecca 
20th Feb 2019 
James was a brilliant instructor. Has helped me build up my confidence to drive again. Thank you so much. 
Gaby 
20th Feb 2019 
Sid is just fantastic! He was always calm, patient and encouraging. He worked around my work schedule fitting in driving lessons before I started work and on the weekend as he knew I wanted to pass quickly. He taught me everything I needed to know so I felt confident and prepared during my exam. Would recommend him and No Gears to anyone! 
Paul D 
14th Feb 2019 
Chris was a brilliant instructor and was able to judge my competence level very quickly and deduce whether I would be able to sit and pass my test within the initial purchase of 10 lessons. His instructions and friendly manner made the experience enjoyable. I'm pleased to say that I passed both theory and practical exam first time, with one (1) minor fault on the practical exam. 
Please note: We changed our questionnaire to include a 5 star rating system based on the pupils experience (1 being poor and 5 being excellent) from 11th February 2019 onwards. 
Hannah V 
9th February 2019 
I have loved having Peter as my driving instructor over the last 6 months. He has been incredibly patient and I have thoroughly enjoyed my learning experience. Could not recommend enough. 
Holly S 
6th February 2019 
Previously tried learning years ago in manual but didn't enjoy the experience, so opted for automatic this time round. My instructor Jim made learning to drive really enjoyable. I had been reluctant to start, yet he made me feel at ease in the car and any nerves quickly diminished. He was patient and calm at all times. He fully explained things in a way that was clear and easy to take on board. He was friendly and is clearly invested in the progress of each of his students. I would recommend him to anyone wanting to learn in an automatic. 
Stacey P 
6th February 2019 
I'd heard No Gears were great and they were, every step of the way. My instructor Ron was simply amazing very patient and made me believe I could achieve my goal. Which I did after just a few months. I could not of done it without such a good driving instructor. Thank you so much 
Joseph M 
6th February 2019 
My instructor was great, very patience fellow and he made me have confidence that enventually helped me to pass my driving test. I definitely will recomend No Gears to anyone that is looking for a drIving instructor. 
Adam 
31st January 2019 
Carl my instructor was definately the best Ive ever used by far, and I would recommend him to anyone looking for an automatic instructor. 
Amy J 
30th January 2019 
Past my test first time! I was so happy!! My driving instructor made me feel very confident and I knew all manoeuvres well before I had taken my test and taught me to stay calm in my test. He is the best one I have had. Very patient, calm and understanding when I was doing my lessons, he made the driving and test as easy as it could be. Liked the camera to help you park the car. 
Linda S 
29th January 2019 
I’ve attempted to learn to drive twice before over the years but sadly a bad accident as a passenger when I was 17 resulted in me becoming extremely nervous, after two lessons on each occasion I couldn’t go ahead. I’m now 67yrs old and decided to give it one last go. I’m so pleased I did. I chose No Gears with no great expectations and It’s the best descision I made. Jon-Paul became my driving instructor and he was brilliant. He was calm, patient and gave me so much confidence that I no longer quaked before my lessons and I actually enjoy them! Something I never thought I’d be able to do. I took my test on January 24th 2019 and passed first time. I’m really looking forward to the freedom driving is going to give me. Thank you for helping me to achieve my goal Jon-Paul. 
Krysten 
17th January 2019 
My driving instructor Peter is such a lovely teacher. He was so patient and calm during lessons making them fun and enjoyable and relaxed which I looked forward to each week. I can’t thank him enough in helping me to pass 1st time in my driving test! 
Elena T 
10th January 2019 
I would like to thank you to James for his support and effort in making me succeed! He was the best instructor I could ever had! Thank you James for everything and for your car ( red Toyota Yaris), it’s a easy car to drive. 
I wish you all the best ! 
Sarah R 
9th January 2019 
Sid is a great instructor. He explained everything in detail, he is easy to talk to, happy to answer any questions and made me feel relaxed. I really enjoyed learning to drive this time round, it was great he was able to work round my shift patterns. I now have a car after passing 2 weeks before. I brought the same type of car as my learner car as I love driving it. I now having a few motorway lessons with Sid to help me be more confident. 
Sarah K 
7th January 2019 
My driving instructor was very friendly and I felt very at ease on every lesson , he explained everything very clearly and gave me great confidence, I would definitely recommend him and no gears to anyone, thankyou 
Emily U 
31st December 2018 
I found that gears were too complicated for me and saw a No Gears instructor in my area. Steve was so patient and helpful in my lessons. Thank you so much! 
Pamela JA 
28th December 2018 
Thank you Robert - I did it !! Thank you - it’s all down to your patience, kindness and encouragement. 
David S 
24th November 2018 
Really couldn’t speak highly enough. My tutor was flexible and friendly, but was able to use constructive criticism to get me to the level I needed to pass. Can’t thank him enough and highly recommend Paul and No Gears 
Lynn S 
24th November 2018 
I had bad experiences before. I was very nervous. Always gave up. I found automatics much easier to master. Jeff was an excellent instructor. 
Fatima 
15th November 2018 
I would love to take this opportunity to say a big Thank you to James my driving instructor for all the help and support he gave me to pass my driving test. I appreciate it very much. He is an excellent driving instructor. Thank you James. 
Sharon 
13th November 2018 
I wish I chosen automatic before because I love it. It reduced my fear and stress. I just wish I had started sooner. My confidence as an older driver was boosted and I did well especially on my test. I enjoyed driving the No Gears car . 
Tom W 
6th November 2018 
I didn’t want the hassle of gears and seen the No Gears car out & about. I would highly highly recommend Rob & No Gears 
Fiona 
31st October 2018 
I struggled with a manual car a few year ago so I thought I would try automatic gears. I really love driving now. John was great driving instructor for me and I would Just like to say thank you to John and the company too. 
Dianne T 
30th October 2018 
I would like to recommend Rob Burden from South Shields. He is a very kind genuine man with a lot of patience and positive feedback was always given at the end of every lesson. Rob’s style of driving is second to none. His style is very simplistic and logical and easy to understand and full of positivity with so much support that helped me enormously to pass my test. If it wasn’t for Rob I don’t think I would of passed my test, he gave me courage to keep going when I was just about to give up!! I’m going to miss my lessons with Rob, as I enjoyed my 2 hour lessons on a weekly basis. He explained so much about driving techniques that no other driving instructor had done so in the past. He also showed me how to do a great parallel park and bay park which I can honestly say I had struggled with in the past. I’m so glad I found No Gears on internet and gave the call when I was not getting any where with my previous driving instructor. I just want to say A BIG THANK YOU TO ROB BURDEN for believing in me and giving me courage to eventually passing my test!!! 
Danielle P 
26th October 2018 
When I was younger I had an accident. Cars frightend the life out of me. Never in my life would I have thought I'd be driving, and a manual scared me even more with the gears, so I just wanted a stress free driving experience. A saw an advert on facebook from the derby instructor Ruth and i thought she looked kind and patient and thats what i needed. Not an impatient person as I was nervous enough. I was glad with my choice Ruth was fantastic. 
Jenifer G 
25th October 2018 
I couldn’t recommend Steve highly enough, he is a credit to your company and I couldn’t have passed without him. 
Millie 
24th October 2018 
My instructor, Tony, was incredible every single lesson and my confidence increased so consistently with his support in helping me to drive. When learning new things he always ensured it was covered appropriately but allowing me my own independence to give it ago (specifically manoevers) rather than worrying. I would 100% recommend Tony to anyone wanting to learn in an automatic. 
Serena 
15th October 2018 
I would sincerely like to thank Sid as not only did he boost my confidence no end but he was patient, polite, well mannered and very good at his job. I’d had two instructors before Sid and I didn’t feel comfy with them but Sid made me feel so at ease and never raised his voice once. I honestly can not recommend Sid as a driving instructor or this company enough. Sid I think you are truly amazing and I will never be able to thank you enough nor will I ever forget you. If your reading this and thinking of taking lessons this is 100% a valid review and as stated I can not recommend Sid nor this company enough. 
Chalukya D 
13th October 2018 
My No Gears instructor was an amzing teacher and helped me build up my driving skills over a very short period of time. He was very patient and always believed in me. He was very thorough with his teaching and made sure that i was aiming for a very high standard of driving which i am very pleased with now. 
Aijbola JA 
9th October 2018 
Just want to say a big thank you to my instructor James keefe who was fantastic, patient and very thorough and good at what he does. I would definitely recommend him to family and friends. 
Merry 
7th October 2018 
All the lessons with Rob was always enjoyable and super fun. He made driving easy for me and I managed to pass in a short amount of time. Would definitely recommend him as a great instructor. 
Paulina 
2nd October 2018 
I had 10 lessons on manual car and it was to stressing so I decided to try automatic. My previous instructors were rude. My No Gears nstructor was very friendly and from the first lesson taught me a lot. Lovely guy. 
Bethan R 
27th September 2018 
Bill is a brilliant instructor! He made everything very clear, even things I had really struggled with when learning previously. He was very patient and calm which helped so much, especially as I had very low confidence and a lot of anxiety around driving when I started. He's also funny and easy to get along with. I actually looked forward to my lessons and started to enjoy driving! Thank you so much :) 
Raj K 
23rd September 2018 
I would definitely recommend this driving school to others. The lessons are much more structured, my instructor actually taught me in a way that I hadn't experienced previously. There was a bigger onus on me to actually learn and understand what I was being taught as opposed to just being given directions on where to drive. I really can't thank my instructor enough for his first class teaching which ultimately led me to get my licence! 
David A 
18th September 2018 
I suffer badly from arthritis and decided that auto was better for me. I looked online for the best option and found No Gears. My instructor Ryan made me feel so at ease. I dont think I could have found anyone better. 
Joanne C 
11th September 2018 
As an older than average learner I didn't want to worry about gears, just to concentrate on driving so I chose automatic. I found my instructor to be very patient, great at explaining everything and a great teacher. He was always calm, funny and extra supportive when it was needed. I thoroughly recommend him to anyone wishing to learn to drive in an automatic car. 
Emma C 
13th August 2018 
Rob is a fantastic instructor, he is friendly, patient and understanding (I had a bad experience with an instructor from another driving school) I would recommend him to anyone, his professionalism and communication is excellent and he goes out of his way to help with any difficulties. If you have an award for Outstanding Instructor, he should own it!! 
Gulzipa P 
6th August 2018 
I am so happy with No Gears and my instructor Rob is the best. He is so patient, explaining very clearly and understandably. He has great teaching skills. Because of him I passed my test today and I would recommend him to everyone who is going to start to learn driving. 
Nicole 
8th July 2018 
Ruth was amazing. I was so nervous and I had no confidence at all. I don’t know if I would have ever passed without her. She was so kind, very encouraging and when I failed my test the first time she made me feel so much better about it. She didn’t let me get down and kept me going. I really can’t thank her enough. I never thought I’d get my licence, it took me 10 years to even consider it. I’m so happy I found Ruth, she’s given me a new found freedom. I’ve recommended her to everyone I know!!! 
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