Pupil Comments from our Pupil Questionnaire Program and Trust Pilot 

Customer satisfaction is very important to our business. We have been running our own Pupil Questionnaire Program for the last 10 years and you can see some of the most recent pupil comments on this page. Their comments have been published with their permission. We have also recently joined with Trust Pilot who are one of the the most trusted review company's in the UK to provide independent comments about our company. Joined Trust Pilot on 7th January 2019. 

Pupil Questionnaire Program last updated 22/02/19 

Susan J 
20th Feb 2019 
Had 3 lessons in a manual and couldn’t get the gears so thought I would have 1 lesson in an automatic and never looked back. I had seen one of their cars in a car park and gave them a ring. So easy to do and had a lesson few days later. The best thing I ever did, as I had Paul who was the best instructor, and I passed first time. I would Recommend No Gears to anyone looking to drive but without the hassle of a manual. 
20th Feb 2019 
James was a brilliant instructor. Has helped me build up my confidence to drive again. Thank you so much. 
20th Feb 2019 
Sid is just fantastic! He was always calm, patient and encouraging. He worked around my work schedule fitting in driving lessons before I started work and on the weekend as he knew I wanted to pass quickly. He taught me everything I needed to know so I felt confident and prepared during my exam. Would recommend him and No Gears to anyone! 
Paul D 
14th Feb 2019 
Chris was a brilliant instructor and was able to judge my competence level very quickly and deduce whether I would be able to sit and pass my test within the initial purchase of 10 lessons. His instructions and friendly manner made the experience enjoyable. I'm pleased to say that I passed both theory and practical exam first time, with one (1) minor fault on the practical exam. 
Please note: We changed our questionnaire to include a 5 star rating system based on the pupils experience (1 being poor and 5 being excellent) from 11th February 2019 onwards. 
Hannah V 
9th February 2019 
I have loved having Peter as my driving instructor over the last 6 months. He has been incredibly patient and I have thuroughly enjoyed my learning experience. Could not recommend enough. 
Holly S 
6th February 2019 
Previously tried learning years ago in manual but didn't enjoy the experience, so opted for automatic this time round. My instructor Jim made learning to drive really enjoyable. I had been reluctant to start, yet he made me feel at ease in the car and any nerves quickly diminished. He was patient and calm at all times. He fully explained things in a way that was clear and easy to take on board. He was friendly and is clearly invested in the progress of each of his students. I would recommend him to anyone wanting to learn in an automatic. 
Stacey P 
6th February 2019 
I'd heard No Gears were great and they were, every step of the way. My instructor Ron was simply amazing very patient and made me believe I could achieve my goal. Which I did after just a few months. I could not of done it without such a good driving instructor. Thank you so much 
Joseph M 
6th February 2019 
My instructor was great, very patience fellow and he made me have confidence that enventually helped me to pass my driving test. I definitely will recomend No Gears to anyone that is looking for a drIving instructor. 
Amy J 
30th January 2019 
Past my test first time! I was so happy!! My driving instructor made me feel very confident and I knew all manoeuvres well before I had taken my test and taught me to stay calm in my test. He is the best one I have had. Very patient, calm and understanding when I was doing my lessons, he made the driving and test as easy as it could be. Liked the camera to help you park the car. 
Linda S 
29th January 2019 
I’ve attempted to learn to drive twice before over the years but sadly a bad accident as a passenger when I was 17 resulted in me becoming extremely nervous, after two lessons on each occasion I couldn’t go ahead. I’m now 67yrs old and decided to give it one last go. I’m so pleased I did. I chose No Gears with no great expectations and It’s the best descision I made. Jon-Paul became my driving instructor and he was brilliant. He was calm, patient and gave me so much confidence that I no longer quaked before my lessons and I actually enjoy them! Something I never thought I’d be able to do. I took my test on January 24th 2019 and passed first time. I’m really looking forward to the freedom driving is going to give me. Thank you for helping me to achieve my goal Jon-Paul. 
17th January 2019 
My driving instructor Peter is such a lovely teacher. He was so patient and calm during lessons making them fun and enjoyable and relaxed which I looked forward to each week. I can’t thank him enough in helping me to pass 1st time in my driving test! 
Elena T 
10th January 2019 
I would like to thank you to James for his support and effort in making me succeed! He was the best instructor I could ever had! Thank you James for everything and for your car ( red Toyota Yaris), it’s a easy car to drive. 
I wish you all the best ! 
Sarah R 
9th January 2019 
Sid is a great instructor. He explained everything in detail, he is easy to talk to, happy to answer any questions and made me feel relaxed. I really enjoyed learning to drive this time round, it was great he was able to work round my shift patterns. I now have a car after passing 2 weeks before. I brought the same type of car as my learner car as I love driving it. I now having a few motorway lessons with Sid to help me be more confident. 
Sarah K 
7th January 2019 
My driving instructor was very friendly and I felt very at ease on every lesson , he explained everything very clearly and gave me great confidence, I would definitely recommend him and no gears to anyone, thankyou 
Emily U 
31st December 2018 
I found that gears were too complicated for me and saw a No Gears instructor in my area. Steve was so patient and helpful in my lessons. Thank you so much! 
Pamela JA 
28th December 2018 
Thank you Robert - I did it !! Thank you - it’s all down to your patience, kindness and encouragement. 
David S 
24th November 2018 
Really couldn’t speak highly enough. My tutor was flexible and friendly, but was able to use constructive criticism to get me to the level I needed to pass. Can’t thank him enough and highly recommend Paul and No Gears 
Lynn S 
24th November 2018 
I had bad experiences before. I was very nervous. Always gave up. I found automatics much easier to master. Jeff was an excellent instructor. 
15th November 2018 
I would love to take this opportunity to say a big Thank you to James my driving instructor for all the help and support he gave me to pass my driving test. I appreciate it very much. He is an excellent driving instructor. Thank you James. 
13th November 2018 
I wish I chosen automatic before because I love it. It reduced my fear and stress. I just wish I had started sooner. My confidence as an older driver was boosted and I did well especially on my test. I enjoyed driving the No Gears car . 
Tom W 
6th November 2018 
I didn’t want the hassle of gears and seen the No Gears car out & about. I would highly highly recommend Rob & No Gears 
31st October 2018 
I struggled with a manual car a few year ago so I thought I would try automatic gears. I really love driving now. John was great driving instructor for me and I would Just like to say thank you to John and the company too. 
Dianne T 
30th October 2018 
I would like to recommend Rob Burden from South Shields. He is a very kind genuine man with a lot of patience and positive feedback was always given at the end of every lesson. Rob’s style of driving is second to none. His style is very simplistic and logical and easy to understand and full of positivity with so much support that helped me enormously to pass my test. If it wasn’t for Rob I don’t think I would of passed my test, he gave me courage to keep going when I was just about to give up!! I’m going to miss my lessons with Rob, as I enjoyed my 2 hour lessons on a weekly basis. He explained so much about driving techniques that no other driving instructor had done so in the past. He also showed me how to do a great parallel park and bay park which I can honestly say I had struggled with in the past. I’m so glad I found No Gears on internet and gave the call when I was not getting any where with my previous driving instructor. I just want to say A BIG THANK YOU TO ROB BURDEN for believing in me and giving me courage to eventually passing my test!!! 
Danielle P 
26th October 2018 
When I was younger I had an accident. Cars frightend the life out of me. Never in my life would I have thought I'd be driving, and a manual scared me even more with the gears, so I just wanted a stress free driving experience. A saw an advert on facebook from the derby instructor Ruth and i thought she looked kind and patient and thats what i needed. Not an impatient person as I was nervous enough. I was glad with my choice Ruth was fantastic. 
Jenifer G 
25th October 2018 
I couldn’t recommend Steve highly enough, he is a credit to your company and I couldn’t have passed without him. 
24th October 2018 
My instructor, Tony, was incredible every single lesson and my confidence increased so consistently with his support in helping me to drive. When learning new things he always ensured it was covered appropriately but allowing me my own independence to give it ago (specifically manoevers) rather than worrying. I would 100% recommend Tony to anyone wanting to learn in an automatic. 
15th October 2018 
I would sincerely like to thank Sid as not only did he boost my confidence no end but he was patient, polite, well mannered and very good at his job. I’d had two instructors before Sid and I didn’t feel comfy with them but Sid made me feel so at ease and never raised his voice once. I honestly can not recommend Sid as a driving instructor or this company enough. Sid I think you are truly amazing and I will never be able to thank you enough nor will I ever forget you. If your reading this and thinking of taking lessons this is 100% a valid review and as stated I can not recommend Sid nor this company enough. 
Chalukya D 
13th October 2018 
My No Gears instructor was an amzing teacher and helped me build up my driving skills over a very short period of time. He was very patient and always believed in me. He was very thorough with his teaching and made sure that i was aiming for a very high standard of driving which i am very pleased with now. 
Aijbola JA 
9th October 2018 
Just want to say a big thank you to my instructor James keefe who was fantastic, patient and very thorough and good at what he does. I would definitely recommend him to family and friends. 
7th October 2018 
All the lessons with Rob was always enjoyable and super fun. He made driving easy for me and I managed to pass in a short amount of time. Would definitely recommend him as a great instructor. 
2nd October 2018 
I had 10 lessons on manual car and it was to stressing so I decided to try automatic. My previous instructors were rude. My No Gears nstructor was very friendly and from the first lesson taught me a lot. Lovely guy. 
Bethan R 
27th September 2018 
Bill is a brilliant instructor! He made everything very clear, even things I had really struggled with when learning previously. He was very patient and calm which helped so much, especially as I had very low confidence and a lot of anxiety around driving when I started. He's also funny and easy to get along with. I actually looked forward to my lessons and started to enjoy driving! Thank you so much :) 
Raj K 
23rd September 2018 
I would definitely recommend this driving school to others. The lessons are much more structured, my instructor actually taught me in a way that I hadn't experienced previously. There was a bigger onus on me to actually learn and understand what I was being taught as opposed to just being given directions on where to drive. I really can't thank my instructor enough for his first class teaching which ultimately led me to get my licence! 
David A 
18th September 2018 
I suffer badly from arthritis and decided that auto was better for me. I looked online for the best option and found No Gears. My instructor Ryan made me feel so at ease. I dont think I could have found anyone better. 
Joanne C 
11th September 2018 
As an older than average learner I didn't want to worry about gears, just to concentrate on driving so I chose automatic. I found my instructor to be very patient, great at explaining everything and a great teacher. He was always calm, funny and extra supportive when it was needed. I thoroughly recommend him to anyone wishing to learn to drive in an automatic car. 
Emma C 
13th August 2018 
Rob is a fantastic instructor, he is friendly, patient and understanding (I had a bad experience with an instructor from another driving school) I would recommend him to anyone, his professionalism and communication is excellent and he goes out of his way to help with any difficulties. If you have an award for Outstanding Instructor, he should own it!! 
Gulzipa P 
6th August 2018 
I am so happy with No Gears and my instructor Rob is the best. He is so patient, explaining very clearly and understandably. He has great teaching skills. Because of him I passed my test today and I would recommend him to everyone who is going to start to learn driving. 
8th July 2018 
Ruth was amazing. I was so nervous and I had no confidence at all. I don’t know if I would have ever passed without her. She was so kind, very encouraging and when I failed my test the first time she made me feel so much better about it. She didn’t let me get down and kept me going. I really can’t thank her enough. I never thought I’d get my licence, it took me 10 years to even consider it. I’m so happy I found Ruth, she’s given me a new found freedom. I’ve recommended her to everyone I know!!! 

Trust Pilot Reviews Joined Trust Pilot on 07/01/19. Last update 15/02/19 

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